At Auto|One Palladini we specialize in helping people get into the car that best meets their needs and the payments that work best. A by-product of this process is that often times we learn a great deal about the customer, their job and family.
Recently we delivered a gorgeous 2005 Corvette to a great guy named Conrad. Conrad was purchasing this car as a toy for himself. He told me he would probably drive it only 6,000kms per year and in the summer months only. Mostly Sunday cruises with his wife or his car savvy 18 month old son who is by all accounts is an aspiring gearhead (he loves the sound of the engine). The deal was finalized on a Wednesday with the stipulation that the car was subject to a pre-purchase inspection on the following Wednesday. As usual we chatted via email prior to the pre-purchase inspection to make sure that everything was okay. Winter is a sketchy time to drive a rear wheel drive sports car in the streets. Snow, salt, slush or in Toronto’s case rain can ruin plans for a cruise almost instantly. On Wednesday the weather looked great so we met at the predetermined shop to do the inspection.
While the car was having the inspection done Conrad told me about how this car was a gift to himself and he was so excited to enjoy it in the summer….his face lit up as he spoke about the long drives together………..then
His wife had taken their son shopping on the Sunday before the inspection and come home with a t-shirt for their 18 month old . She showed the shirt to Conrad and said “what do you think?” Conrad looked at the t- shirt and was immediately puzzled. The t-shirt said: “super big bro”. Conrad said; It’s nice but was it on sale? We only have one child”. This was Conrad’s wife’s way of saying that they were having another child. Conrad told me that one of his first thoughts was “oh no! I just put a deposit on a sports car and now I am going to be a dad again!” This left me with a pit in his stomach. Is this Conrad’s way of saying he now can’t commit to the car? For reference: if there is ever a valid excuse for going back on a deal for a high performance sports car, THIS IS IT!!!. Once the inspection was completed and the car got a clean bill of health it was time for the test drive.
Leading up to this t Conrad had been a champ. He hadn’t backed out on the acquisition and was still committed to the deal but, sometimes a drive is needed to put things into perspective. We went for a drive on city streets and the highway. 436 horsepower to the rear wheels, manual transmission, Borla exhaust on an American classic…. All these are sublime distractions from the pressures of parenthood- especially at 5,400 rpm. Conrad brought the car back turned it off and immediately asked “when can I take delivery”. Conrad is clearly a gem and a car guy.
Several days later he came to Auto|One Palladini with his wife and son to see the car. His son loved the showroom and the sound of the Corvette. They say that behind good man is a better woman. Conrad’s wife is an amazing woman. I congratulation her on the new addition to the family (and the baby) and asked her how she felt about her husband getting a Corvette? She loved the car and was very excited about the new automotive addition to the family as well.
Happy endings are what it is all about. Auto|One Palladini once again demonstrated how it’s not about selling cars but building relationships. Conrad got a his car fantasy and the. Conrad’s wife ( I would use her name here) got the ultimate “remember-when-we-were-pregnant-and-you-got-a-corvette” card. Conrad’s son gets to ride shot-gun (he might be too young for that – we need to show we are aware of the rules!!!!) in an American classic.
Adding new members to the family is always a good thing………… cars, children, pets or cars… we love them all.
UPDATE!!! Conrad’s wife played the “remember-when-we-were-pregnant-and-you-got-a-corvette card.” We have it on good authority that Conrad is in the midst of a walk-in closet renovation. For his wife…..and the Corvette!!!!!!